Can I ask someone else to pick up the replacement?
Change of recipient on the contract will fall into 2 cases, depending on the case Hai Viet Logistics will respond to each specific case
- Bill of lading has been issued, if the recipient's information changes are different from the contract, it is necessary to report back to the carrier to check and modify the documents to the new recipient's name (there may be additional costs).
- Bill of lading has not been issued, if the recipient information changes differently from the recipient on the contract of carriage, it is necessary to report back to the carrier the clearly changed information via email and certified by the carrier.