FAQ
Is it possible to change the payer information?
Depending on specific cases, Hai Viet Logistics will provide specific instructions
Can I have a special offer for a big international delivery order?
Hai Viet will have preferential rates and support services such as debts, priority ship schedules,...
Can I ask someone else to pick up the replacement?
Change of recipient on the contract will fall into 2 cases, depending on the case Hai Viet Logistics will respond to each specific case
What do I need to prepare for the first time shipping cargoes abroad?
Depending on the type of item, the procedure and related documents will vary. Hai Viet Logistics will guide below
What if international freight gets stuck at customs?
Is there a packaging service at Hai Viet?
Is there an international transport service for motor vehicles?
Is there a freight service for super-weight cargo?
Does Hai Viet logistics serve international delivery of
Can customers create their own “Bill of lading”?
Is it possible to meet face-to-face instead of calling or texting for advice?
Will paying the extra fee make my order faster?
Does Hai Viet logistics have Door to door delivery
If I want to use the “Cash on Delivery” service, how much is the charge?
Can I modify the Consignee's information after the order has been shipped?
What do I need to prepare if I want to ship goods abroad?
How much is the domestic shipping cost?
Will consumers be compensated if their shipment arrives late?
Does Hai Viet have Cash on Delivery?
Where can I find the most updated shipping schedule?
Services
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AIR FREIGHT
CONSOLIDATION
CUSTOMS BROKER
DOMESTIC TRUCKING
PROJECT CARGOES HANDLING
